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OverviewThe Epic Cupid Application Analyst is responsible for the implementation, maintenance, optimization, and support of assigned applications. This involves forging partnerships with customers to complete workflow analysis and determining application capabilities and design. In addition, this role is responsible for building the application, developing and executing test plans, and contributing to training and implementation plans.The Epic Cupid Application Analyst proactively applies troubleshooting and critical thinking skills to fulfill customer needs. Finally, the role is responsible for effective and timely communications to team members and customers alike on status of their assigned work. This position will focus on cardiology workflows. Experience in a cardiology clinic or hospital setting, OR other healthcare IT positions experience is preferred. Why UnityPoint Health?
Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members.
Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/
ResponsibilitiesIssue Resolution
Independently supports and resolves complex issues with assigned applications in adherence with
service expectations and change management policies.
Takes ownership of escalated customer issues and works with multiple parties and/or vendor to
help resolve issue.
Provides day and after hours on-call coverage as scheduled. May assume additional on-call
responsibilities as directed by Manager.
Follows and may lead the enhancement process and Change Management Policies and
Procedures.
Operational Support and Improvement
Researches and communicates options to support decision-making discussions to determine
strategy for implementation of tools and systems
Advocates for and acts as an agent of progressive change within the organization and proactively
identifies opportunities for improvement.
Researches solutions to improve service such as processes, standards and/or products.
Participates in decision-making or technical solution-oriented discussions
Creates and maintains technical documentation. Communicates necessary information to the
required teams.
Demonstrates adherence to Epic standards and guidelines. Assists with meeting maintenance
program requirements and maintains related certifications.
Demonstrates ability to complete application build for assigned application(s). Mentors staff with
the completion of documented release processes.
Reviews release notes, configures and tests application changes.
Understands and contributes to improvement of testing processes. Ensures team members follow
the test scripts and processes.
Compliance and Security
Understands HIPAA standards, regulatory, and security requirements pertaining to database, server, and/or application management.
Follows appropriate security processes for supported applications.
Hobby: Calligraphy, Rowing, Vacation, Geocaching, Web surfing, Electronics, Electronics
Introduction: My name is Msgr. Benton Quitzon, I am a comfortable, charming, thankful, happy, adventurous, handsome, precious person who loves writing and wants to share my knowledge and understanding with you.
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