Top 99 Reviews From Legit A Place for Mom Buyers (2024)

Customer ServicePunctuality & SpeedProcess

Was assisted by Darlene ** in the Metro DC area to find a facility for my Mother in Frederick, MD. After another facility fell through, I called APFM after 5pm, and Darlene assisted me in finding 4 alternate Assisted Living communities, and made confirmed appointments for the next day, all in just 10 minutes on the phone. She immediately understood the needs for my Mom, and found suitable facilities quickly. I toured them the following day, arrived at a family decision within 48 hours, and moved mom in 3 days later directly from the hospital. Darlene followed up throughout the process, and her end-to-end placement service was outstanding! This is the second positive experience my wife and I have had with APFM, and we will definitely be recommending your services to others!

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Customer ServicePunctuality & SpeedStaff

Dad was well cared for there and we were able to get away and have a vacation and visit our adult children out of state. For some much needed couple time and family time. We really appreciated Sheila’s recommendations and considerations from “A Place for Mom”. She truly did recommend a facility that met our needs for our Dad. Thank you!

Staff

I was looking at assisted living facilities for my Mom and I contacted A Place For Mom because I saw it on TV. Melissa ** reached out to me and listened to what I was needing as far as care for my Mom. She was friendly, very knowledgeable, and she really understood what a hard step this was for me to be making for the care of my Mom. She helped me set up a tour of a nearby facility that I had already known about but didn't get over to see it. I am sure glad that I did because I found the right community for my Mom to move to. I am thankful that I reached out to A Place for Mom because I would have skipped over this wonderful community that I am sure my Mom will be happy at. I highly recommend A Place for Mom to help you search for care for your aging parents.

Customer ServicePunctuality & SpeedStaff

When my mom needed more skills than her assisted living was able to provide, I struggled to get information, advice and help to place her in a new facility. After calling many SNFs and never getting a response, I felt frustrated and unsure where to turn. A friend referred me to A Place for Mom, and within 3 minutes I had a call. I was transferred to someone in my area who enlightened me that my mom did not really need a SNF, she needed a memory care facility with an enhanced license to provide more services. While I was on the phone, we connected with 1 facility and arranged a tour. Within a half of an hour, I heard from 3 other facilities and scheduled tours promptly. I was able to place my mom with a few days. It was so refreshing to have help!!! The customer service was amazing. It was efficient, effective and very caring!! Thank you so much! I am not sure what I would have done without A Place for Mom!!!

Punctuality & Speed

The whole situation of having to help the parents was new, and there is this whole industry out there dedicated to this which we did not understand at all. We worked with A Place for Mom for over a year, all while trying to learn what the options are. This was in parallel with my parents coming to grips that this was a good move. Three ambulatory experiences over the last year helped them realize they may no longer be safe in their house and a move may be a good choice. Once they figured that out, thanks to all the research we did with A Place for Mom, we were ready to act on it and found a senior living facility very quickly. Very thankful for all the support along the way.

Customer ServiceStaff

A Place For Mom really came through for my family. I help manage my Dad’s care “remotely”. I live in South Carolina and he lives in Chula Vista. My Dad was getting out of the hospital and needed 24/7 care for a bit upon release. I was told this on a Friday afternoon. One call to A Place for Mom and I was instantly connected with Brian who got the ball rolling and we had a care giver there to help my Dad when he got home! Great communication throughout the entire process! It is very comforting to know they are there in case I need to use them again!

Customer Service

I needed a place for my husband and felt desperate. I contacted A Place For Mom and received lots of help. I was referred to Nick and he sent me a list of places to start with. I then started receiving lots of phone calls. I found a great place for you husband and I hope it works out. Thanks.

Customer Service

I was never told I was working with a Paid Rep for A Place for Mom! We signed with a facility recommended, after asking important questions. The Rep had Total Memory Loss as to what the Facility promised. Stay Far, Far away from this group!!!

I had cancer that changed where I needed to live, near the team of doctors taking of me. Cancer free but a long road with frequent visits. A Place For found me my new apartment and I'm so happy. Been a lot to move 73 miles but mover did the big stuff and friends helped as I needed. Blessings.

Staff

I selected Harmony as the place for my husband which was one of the recommendations by A Place for Mom which turned out to be a nightmare. Husband was not getting showers, CPAP, and medications for over a week which could have killed him. Very short on staff and untrained, etc.